Rapid7 Support Resources

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Need help? Sign in to the customer portal to get top recommended help articles, connect with our awesome support team, create and manage your cases with ease, and get routed to the right product specialist.
Rapid7 support resources

Customer Support Guidebook
Learn how the Rapid7 Customer Support team can support you and your organization.
Product docs
Find help using and administering Rapid7 products.

Visit the customer portal
File a case, view your open cases, get in touch.
Featured Posts
Latest blog posts

Security Operations
Human Framework, Machine Speed: Scaling SOC Judgment Through Agentic AI

Jon Hencinski

Company News
Rapid7 Recognized as a Leader in the 2025 Frost Radar™ for Managed Detection and Response

Cindy Stanton

Thought Leadership
Key Takeaways from the Take Command Summit 2025: Command Your Attack Surface with Rapid7
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