Customers and Partners
Note: Terms and Conditions referenced on this page will only apply to any Rapid7 product or service purchased prior to March 1, 2023.
For customers
Rapid7 products, solutions, and services offerings are governed by the following terms and conditions. Unless you have a signed agreement with Rapid7, the following terms and conditions will apply to the product, solution, or service below:
For Managed Threat Complete the following terms and conditions will apply:
Insight Platform Terms of Service
(see here)
- Threat Complete
- InsightVM
- InsightIDR
- InsightAppSec
- InsightCloudSec
- InsightOps
- InsightConnect
- tCell by Rapid7
- InsightUBA
- InsightOne
- And professional services relating to the above products
Master Service Agreement
(see here)
- Penetration testing services
- Managed services, for example MVM, MDR, and Managed AppSec*
- Advisory services
- And any other professional services
End User License Agreement
(see here)
- Nexpose
- Metasploit
- AppSpider
- And professional services relating to the above products
End User License Agreement for DivvyCloud
(see here)
- DivvyCloud
Terms of Service for IntSights
(see here)
- IntSights
*Note: Managed services may include access to a Rapid7 product or solution in which case the applicable license terms above would govern your use of such product and the Master Services Agreement would cover Rapid7’s performance of the services.